Frequently asked questions

Can I Choose a Specific Delivery or Pickup Time?

We cannot guarantee delivery times. However, if you schedule your booking with at least 24 hours' notice, we are more likely to accommodate your preferred times.

Where Can We Place Your Skip Bin?

We will place the skip bin according to your instructions, as long as the location is safely accessible for our truck. Options include driveways, front lawns and backyards. Please note that, for safety the final placement is at the driver's discretion. We cannot place bins on council-owned areas such as roads, footpaths, or verges without approval from the council. Contact us if you have any concerns about placing bins on council property.

What Is the Maximum Fill Level for the Bin?

Skip bins should never be filled above the rim. Each bin has a designated maximum fill height marked on the side wall. To comply with legal regulations and ensure safe transport, do not overload or exceed this height.

How can I contact you?

You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.

How long can I hire the bin for?

The price includes up to 4 days of hire. Need the bin for longer? Contact us to arrange—additional charges may apply. If you'd like it picked up earlier, just give us a call

Can you deliver on the same day?

As a small local company Banana Bins can be quite flexible with your needs, and we are committed to help you as much as possible. If we can fit you on the day schedule be sure we will. But better order your skip bin ahead

Do I need to be home on delivery?

No really, as long as you give us clear instruction on where to place the bin and there are not access restrictions like closed gates, cars blocking the access or guard dogs biting the driver is fine